Front Desk Receptionist

by Employer

in Hospitality
Full Time
Hague, Netherlands
June 20, 2021
$150 - $180 / week

Job Overview

  • Date Posted
    June 20, 2021
  • Location
    Hague, Netherlands
  • Offered Salary
    $150 - $180 / week
  • Expiration date
    May 6, 2026
  • Experience
    4 Year
  • Gender
    Both
  • Qualification
    Bachelor Degree

Job Description

We are seeking a professional and welcoming Front Desk Receptionist to serve as the face of our hospitality establishment. The role requires handling guest inquiries, managing bookings, and ensuring seamless check-ins and check-outs while maintaining high service standards.

Key Responsibilities

  • Greet guests warmly and professionally upon arrival and departure.
  • Manage reservations using property management systems (PMS).
  • Handle phone calls and respond to email inquiries promptly.
  • Process check-ins, check-outs, and payments efficiently.
  • Coordinate with housekeeping and maintenance to ensure room readiness.
  • Provide guests with information about local attractions and services.
  • Address and resolve guest complaints or concerns promptly and courteously.
  • Maintain the cleanliness and organization of the front desk area.

Skill & Experience

  • Minimum 1-2 years of experience in a front desk or customer-facing role.
  • Proficiency in reservation systems and MS Office applications.
  • Excellent communication and problem-solving skills.
  • Ability to remain calm under pressure and multitask efficiently.
  • Strong attention to detail and a professional appearance.

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